New, PRIO Flex Feature! Top up credit to add quota

Now, adding quota is easier with PRIO Flex feature! Whenever you need extra quota, just top up your credit and buy Booster as needed. PRIO Flex feature is an additional service for XL PRIORITAS customers that combines the flexibility of prepaid and XL PRIORITAS postpaid services. So, customers can top up their mobile credit to buy XL PRIORITAS additional packages if the customer's credit limit is insufficient.

What are the features of PRIO Flex?

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You can top up credit anywhere (myXL Postpaid, XL Center, retail store, ATM, etc).

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Your credit can be used to buy Booster or another package.

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The remaining credit will deduct your total bill.

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You will receive PRIO Flex usage details every month.

How to buy Booster with PRIO Flex?

  • Via myXL Postpaid App
    1. Open myXL Postpaid app.
    2. Click the cart icon.
    3. Choose ‘Add Quota’.
    4. Choose Booster ‘One-Time Charge’ that suits your need.
    5. Buy Booster with credit.
  • Via *123#
    1. Click *123#.
    2. Choose ‘Booster’ menu.
    3. Choose Booster ‘One-Time Charge’ that suits your need.
    4. Buy Booster with credit.
 

How to check my remaining credit?

  • Via myXL Postpaid App
    1. Open myXL Postpaid app.
    2. Your remaining credit will appear on the homepage.
  • Via *123*234#

    1. Type *123*234#
    2. Choose "PRIO Flex" menu
 

Terms and conditions:

  1. The PRIO Flex feature is an additional service that combines the flexibility of prepaid services and XL PRIORITAS services. So, if your limit and quota have run out, you can top up your mobile credit to buy the additional quota package (Booster).
  2. PRIO Flex feature applies to all XL PRIORITAS monthly plans.
  3. More detailed information regarding PRIO Flex feature and the remaining PRIO Flex mobile credit can be viewed on myXL Postpaid app or *123#.
  4. To enjoy PRIO Flex feature, you must top up prepaid mobile credit to your XL PRIORITAS number.
  5. You can top up your mobile credit at all outlets and other sales channels (for example: XL Center, Retail Outlets, Banks, etc.).
  6. Top up for the PRIO Flex feature is only valid for a minimum top up of Rp25,000.
  7. Mobile credit will not increase the postpaid limit.
  8. Mobile credit cannot be used to upgrade your main plan.
  9. Mobile credit can be used to purchase additional quota packages (Booster), PRIO PASS, Umrah/Hajj packages and others.
  10. Additional quota packages (Booster) that can be purchased are ‘One-Time Charge’ packages and non-subscription packages.
  11. Mobile credit can be used for basic tariff and roaming usage.
  12. The usage of additional quota packages (Booster), basic tariff and roaming includes 10% tax.
  13. The mobile credit is valid until the end of your billing period.
  14. You can top up your mobile credit repeatedly, but topping up will not extend the active period.
  15. Mobile credit can only be used to purchase XL services and cannot be returned in any form.
  16. If you still have mobile credit remaining at the end of the billing period, the credit will automatically be used to deduct your XL PRIORITAS bill. The remaining mobile credit used for payment is deducted by 10% tax.
  17. The remaining credit that has become payment as referred to point 16, cannot be returned in any form.
  18. Customers are required to top up in accordance with telecommunications needs within reasonable limits. The maximum limit for topping up mobile credit is three times the monthly plan price.
  19. You cannot top up mobile credit when your postpaid SIM card is blocked.
  20. You will get usage details for each billing period related to transactions and use of the PRIO Flex feature.
 

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